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Automated Phone System
Dean Health System is excited about improving our services for you. You will notice some changes to our automated phone system at Dean:
- Some department phone numbers will change.
- Calls will initially be answered by an auto-attendant which will provide options.
- Your call will be routed to the appropriate staff member who is prepared to help you with your specific request.
This new system will connect patients with appropriate staff in a more timely manner, decreasing waiting times and the need to be transferred. If you would like to provide feedback about our new phone system please call (608) 294-6200. We look forward to receiving your comments.
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