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Patient Services

At Dean, we are committed to providing the best possible care to our patients and their families. To better serve you, we provide the following patient services. If you have questions, please contact Dean's Call Center at 1-800-718-3326.

Dean On Call
Dean on Call is a 24-hour free health hotline for Dean Health Plan members and the community. Dean nurses help callers determine the best action for their health concerns.

Urgent Care
Dean's three urgent care locations provide immediate medical attention for non-life-threatening injuries and illnesses.

Dean Pharmacy
For patient convenience, we offer eight Dean Pharmacy locations in southern Wisconsin. Prescription refills can be ordered by phone or online.

MyChart
New to MyChart? Learn more about this service available through the Dean clinics.

Online Bill Pay
Receive a Dean Health System bill in the mail? Pay it online using a credit card.

Patient Concerns & Compliments
Use this secure, online form to submit a concern, complaint or compliment about the service you received at a Dean location.

Community Services
Dean helps uninsured or under-insured patients determine their eligibility for government or community funded financial resources.

Medical Identity Theft Prevention
Learn why Dean checks photo identification during appointment check-in, and how you can prevent medical identity theft.

Patient Forms

Medical Records
Learn how to request copies or transfers of your Dean medical records.

Power of Attorney for Health Care
Information about how to appoint an agent who will make treatment decisions on your behalf after you lose the ability to do so, and to state your preferences for medical care and end-of-life wishes.

Permission for Verbal Communications
Let your health care provider team know which family members or friends can discuss with them your medical care and protected health information.

Internal Medicine
You can find forms for Dean's Internal Medicine department in their section of this site.