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Patient Care Assistant Program

Frequently Asked Questions

What is a Patient Care Assistant (PCA)?
Is a PCA the same as a CNA or a CMA?
How can I become a PCA?
What is the PCA class all about? What is the difference between the PCA class and the Summer Supplemental PCA class? What is covered in the class?
How often is the class held?
Do I have to pay for the class?
Will this education count as credits to transfer on a college level?
How do I apply? Is there a waiting list?

What is a Patient Care Assistant (PCA)?
A Dean Health System PCA is an individual who assists in the ambulatory setting with the examination and treatment of patients under the direction of the physician or other designated licensed staff. Duties include the following: assisting with patient flow in departments, cleaning and stocking rooms, obtaining patient histories, performing vitals, utilizing sterile and aseptic techniques, assisting with procedures, completing laboratory and medical imaging requisitions, assisting with the scheduling of procedures, administering medication (excluding intravenous infusion), assisting with department paperwork, and ordering supplies.

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Is a PCA the same as a CNA or a CMA?
No – In the Dean Health System, a PCA (patient care assistant) is different from a CNA (certified nursing assistant) or CMA (certified medical assistant) and all are different from each other.

Certified Nursing Assistant (CNA) – A certified nursing assistant receives training (generally 2 to 8 weeks) in the “cares of daily living”, and works in facilities such as hospitals, nursing homes, and hospices. Training includes such things as personal cares (feeding, bathing, etc.), vitals, and ambulation. Passage of a “hands on” exam is required to be certified. Dean Health System uses only a small number of nursing assistants. CNA training and job experience does not allow an individual to bypass the PCA training. The training and job expectations are quite different. However, training and experience as a CNA or nursing assistant may be helpful for acceptance into the Dean Health System PCA program, but is not a requirement of the program.

Certified Medical Assistant (CMA) – A certified medical assistant has graduated from an accredited educational program (generally a 2 semester program at the technical college), and has passed the exam offered by the American Association of Medical Assistants. Training is specific to the ambulatory care setting and includes clinical assisting, laboratory, general and administrative training. Dean Health System PCA training does not provide college credit and will not qualify one to sit for the certification exam, or allow an individual to use the title CMA.

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How can I become a PCA?
In order to become a PCA, you must apply for an opening, be accepted into a class and successfully complete the requirements for the PCA Class provided by Dean Health System.

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What is the PCA class all about? What is the difference between the PCA class and the Summer Supplemental PCA class? What is covered in the class?
The PCA class is a full time, nine week course which includes both classroom instruction and clinical experience under the direction of a registered nurse instructor and an assigned preceptor. This preceptor match up is designed to provide the PCA student with direct clinical care experience. The PCA program is done in cooperation with our local technical colleges. The program will give you the tools necessary to be successful in the PCA role. Included in the training is education on medical terminology, body structure, infection control/communicable disease, risk management, aseptic technique, confidentiality, medical ethics, basic principles of wellness and disease management, patient assessment, medication administration, documentation, patient flow, specimen handling, emergency procedures, vitals, patient intake and more.

The supplemental PCA class is a shorter condensed class to accommodate the break in the college schedule, and is designed for employment during summer breaks as well as possibly spring and winter breaks. Generally the class consists of college health care majors, such as Pre-Med, Pre-Nursing or Nursing.

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How often is the class held?
The class frequency varies and depends on clinic needs.

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Do I have to pay for the class?
No. Dean Health System will provide you with free training and pay you an hourly wage as an employee. Textbooks will be provided for the course.

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Will this education count as credits to transfer on a college level?
No. It is important to note that this course work may not provide credits or advanced standing at the college level. In addition, after completion of the Patient Care Assistant program, you are not eligible for any certification. The program is intended to prepare you for positions within Dean Health System only.

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How do I apply? Is there a waiting list?
The PCA Class will be listed with our regular weekly job postings. When a PCA Class is posted, you may apply by completing an application at any clinic, online or fax to 608-250-1441. You may also drop an application off at our Human Resources Department at 1802 West Beltline Highway in Madison or by mail. Applications are not accepted when a class is not posted, therefore we do not maintain a waiting list.

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